30-Day Return Policy
Not what you had in mind? Not a problem! Returns with AreaTrend are quick and simple.
How to return an item?
Returns by mail are accepted if they arrive at our warehouse within 30 days of your delivery date. For an easy return by mail, use the return shipping label we’ve included in your box and drop your package off in the mailbox or any USPS post office. If you no longer have your return label or did not receive one, please contact us.
- For all returns, a shipping and handling fee of $6.95 will be deducted from your refund or store credit.
- Returns that arrive at the warehouse more than 40 days after the original delivery date may be subject to a 20% restocking fee or refusal.
- Merchandise that is used, worn, or in unsellable condition will not be accepted for refund or merchandise credit.
- For international orders, please contact us for return instructions.
Jewelry and Watches
Jewelry and watch items with a value of $35 or more must be returned using a trackable shipping method. All product packaging (boxes, manuals, warranty cards, etc.) and certificates of authenticity, grading, and appraisal must be returned with the item.
Any items returned without original documentation will be rejected. Items that have been resized, damaged, or otherwise altered after delivery won't be accepted for return.
Shoes must be returned in their original box—but the box must remain intact and unaltered. Shoe boxes with additional stickers, tape, or writing will not be accepted for return.
Beauty/Personal items opened or tampered with cannot be returned.
Are not eligible for return.
- Defective items:Must be brought to AreaTrend’s attention within 10 days of receipt. After 10 days, defective items are no longer eligible for return, and you must follow the manufacturer instructions for defective items included with the item. You may always contact our CS department with questions.
- Exchanges: Due to our ever-changing inventory, exchanges are not available.
- Return Fees:
- If customer’s original shipping was free, a flat shipping fee of $5.00 will be deducted.
- If the customer decides to use the included label, a flat rate of $6.95 will be deducted from the customers refund amount.
- Returns that arrive at the warehouse more than 40 days after the original delivery date may be subject to a 20% restocking fee.
- Return Verification:Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
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