AreaTrend Return Policy

 

Not what you had in mind? Not a problem. Returns are so easy by mail.

Please note Merchandise that is used, worn, or in unsellable condition will not be accepted for refund or merchandise credit.

What Should the Customer Do in Order to Return an Item?

Returns by mail are accepted if they arrive at our warehouse within 30 days of your delivery date. For an easy return by mail, use the return shipping label we’ve included in your box (a return shipping and handling fee of $6.95 will be deducted from your refund or store credit) and drop your package off in your mailbox or any USPS post office. Returns that arrive at the warehouse more than 40 days after the original order date may be subject to a 20% restocking fee.

If you no longer have your return label please contact us.

For international orders please contact us for return instructions.

Jewelry and Watches:

Jewelry and watch items with a value of $35 or more, must be returned using a trackable shipping method. All product packaging (boxes, manuals, warranty cards, etc.) and certificates of authenticity, grading, and appraisal must be returned with the item.

Any items returned without original documentation will be rejected. Items that have been resized, damaged, or otherwise altered after delivery won't be accepted for return.

Baby Items:

Baby items can be returned within 30 days of receipt of shipment. Breast pumps must be returned unused in their original condition, with the factory seal and packaging intact.

Beauty Items:

Beauty items opened or tampered with cannot be returned.

Gift Cards:

Are not eligible for return.

 

Additional Details:

·         Defective items: must be brought to AreaTrend’s attention within 10 days of receipt. After 10 days, defective items are no longer eligible for return, and you must follow the manufacturer instructions for defective items included with the item. You may always contact our CS department with questions.

·         Exchanges: Due to our ever-changing inventory, exchanges are not available.

·         Return Fees:

o   If customer’s original shipping was free, a flat shipping fee of $5.00 will be deducted.

o   If the customer decides to use the included label, a flat rate of $6.95 will be deducted from the customers refund amount.

o   Returns that arrive at the warehouse more than 40 days after the original order date may be subject to a 20% restocking fee.

·         Return Verification: Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.

 

Now that the legalese is over. We want AreaTrend customers to be the happiest treasure-hunters on the planet. If you have any questions or concerns what-so-ever feel free to contact us.